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Why we should all pursue a small-town view of friendliness . . .

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Not so long ago my wife and I departed New Zealand’s capital city, Wellington, for Whakatane – a small town in the Eastern Bay of Plenty, home to around 35,000 people. I was being transferred temporarily for my job at the Department of Conservation. My new temporary role was to work with one of New Zealand’s largest iwis, Tūhoe, whose people had felt disconnected from their homeland for around 150 years  but who now had the opportunity to purse a responsibility-based re-connection on the back of a settlement agreement with the Crown.

I had always thought of New Zealand as friendly place. I have lived and worked overseas for a number of years in London, Amsterdam and Sydney. None of those places I would have characterised as un-friendly, however it’s not until you arrive back in New Zealand and receive a cheery greeting from a shop assistant at Auckland airport, that you realise what it’s like for someone to ask you how you are – and be genuinely interested in the answer.

And so, our impending extended trip to Whakatane posed no real concerns for me about not being welcomed into the community as after all, this was just another part of New Zealand, right!? As I sit now nearing the end of our six month stay, I have been reflecting on a number of things, including how genuinely nice it is to live and work in a small town. 
This morning I drove into the town centre from our rented place on Ohope Beach (I know – lucky . . . !) to do a few errands. First the bike shop where the lady remembered my wife’s name from her call the previous day and we had a general chat about how hot it has been lately and about the bike business in general. Then I drove to my favourite café for a coffee and eggs. Crossing the road to the cafe from where I parked the car involved negotiating almost every driver desperate to stop, let me cross and give me a thumbs up. A chat at the café with the owner and then a walk back to my car encountering a “good morning” from lady putting out table outside the Sri Lankan restaurant. My last stop was a quick visit to the supermarket, exchanging a “kia ora” with a heavily tattooed Maori gentlemen getting out of his car.

And that is pretty much a typical day in Whakatane. Different in a way from my home in Wellington where people are certainly not unfriendly, but don’t seem to show anywhere near the genuine bonhomie and hospitality that I have experienced in this little Bay of Plenty town.  

Now I know that some people reading this may point to statistics such as the Eastern Bay of Plenty’s growing P problem and consider this piece overly positive. I’m not sure I have a good answer to that, other than I can just comment on my own experiences – what I see, hear and feel in this awesome little place.

So, is it just Whakatane that is kind of cool, or is what I have experienced evidence of small towns being generally happier places than bigger cities? Well it’s the latter if you consider recent research done by sociologist Adam Okulicz-Kozaryn which suggests that city dwellers in the US are reportedly less happy with their lives. Interestingly though, the research indicates millennials seem to have the opposite point of view which I guess sounds logical if I remember my own preferences on city vs country when I was at my “millennial” age …!

All I can say is that I have loved my short visit to Whakatane. I feel more relaxed and at home in this friendly place. Now I have to think about exporting this feeling back to my city way of life . . .

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